FashioZen (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following information when you use FashioZen:
Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details via secure payment gateways (not stored by us).
Account Information: Login credentials and account preferences.
Usage Information: How you use our website, browsing behavior, and purchase history.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate order updates, promotions, and special offers.
Improve website functionality, products, and services.
Ensure security and prevent fraud or unauthorized activity.
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
Payment processors to complete transactions.
Shipping partners to deliver your orders.
Legal authorities if required by law or to protect our rights.
4. Cookies and Tracking
FashioZen uses cookies and similar technologies to enhance your browsing experience, remember preferences, and provide personalized content.
You can manage cookie preferences through your browser settings.
5. Data Security
We use industry-standard security measures to protect your data, including encryption and secure servers.
While we strive to protect your information, no method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications at any time.
Request information about how your data is used.
To exercise your rights, contact us at support@fashiozen.com.
7. Children’s Privacy
FashioZen does not knowingly collect personal information from anyone under 18 years of age.
Our website and services are intended for users aged 18 and above.
If we learn that we have inadvertently collected personal information from someone under 18, we will delete it promptly.
Parents or guardians who believe we have collected information from a child under 18 can contact us at support@fashiozen.com to request removal.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
9. Governing Law
This Privacy Policy is governed by the laws of the United Kingdom.
Any disputes will be resolved in the courts of the UK.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information:
Corporate Office: 124–128 City Road, London, United Kingdom
Email: support@fashiozen.com
Facebook: FashioZen
Instagram: FashioZen
